Borough Kitchen approached Form Commerce in 2018 to help with various technical, security and performance issues. With a large quantity of products and the high amount of traffic, the site was not operating as it should and subsequently it was either losing customers and sales or leaving website or customer data at risk.
Issues introduced through bespoke code developed by the previous agency were addressed and the infrastructure was optimised to achieve the best performance and security possible, without having to migrate the website to another hosting platform. All this resulted in a stable web application that no longer failed under heavy traffic.
Following the resolution of the technical faults, Form Commerce worked with Borough Kitchen to redesign the whole front-end of the website with the aim of improving user experience and in turn driving up conversion.